TOLL FREE   866-CARPENTRY    CHICAGO and SUBURBS: 312-718-0933         FAX  847-487-8131
* IICRC Water Restoration Technician Certification

* Water Damage Restoration and Certification # 120454

Award of excellence for achieving 100% on re-inspection on water loss claim for
ALL STATE INSURANCE 8/8/2007

Over the years we have come up with a systematic approach that's allowed us to be on a personal level with our customers and their project needs.
OUR PROCESS:
Step 1:  We'll meet with you at your home to discuss your needs and design possibilities.

Step 2: We'll return to your home with an itemized, detailed work scope a few days later (depending on the project size), to review it and to discuss options.   

Step 3: Upon your approval we will have a meeting at your home with our project manager, lead carpenter and other pertinent trades to thoroughly review the work scope and make any added changes. We also take site measurements for material selection.   

Step 4: The next step is to meet our project manager at your home and pick out your materials, for example tile, appliances, cabinetry and countertops. Once you've selected and approved these items, we will order everything.

Step 5: Upon the arrival of materials, we will be ready to begin. Our team will coordinate all components of the project, including trades, materials deliveries and all of the other details.

Step 6: Upon completion, Caste Rock Home Improvement sends out a survey to make sure that you are satisfied with our services and your 3 year service and products guarantee goes into effect.